Financial Counselor

Responsible for all fiscal aspects of admission and observation accounts and preparing accounts for billing to ensure maximum payment on a timely basis.
Essential Job Functions: Responsible for daily review of inpatient or observation accounts for accuracy and completeness of information and documentation.
Makes appropriate corrections and obtains missing information/documentation as needed.
If changes are made to patient information, such as insurance benefits or priority, those changes will be communicated to the departments that have a need to know.
May use various sources to obtain and verify insurance benefits and eligibility.
This could mean family/employer interviews and/or use of electronic information to check benefits and eligibility.
Notify patients who receive elective services about balances due for them.
Prepares promissory notes, if necessary.
Collects deposits.
Ensures completion of all forms needed for billing.
Meets precertification requirements of insurance companies.
Assists all telephone and walk-in patients with billing concerns.
Is able to explain all aspects of the account to a patient.
Keeps current with all internal and external policy and procedures that may affect reimbursement.
Maintains working knowledge of major third-party payer regulations and compliance issues.
Monitors accounts with a long length of stay or large self-pay liabilities.
Works with case managers to anticipate financial aspects of discharge-planning requirements.
Refers low-income patients seeking to apply for financial assistance.
Assists patients with financial assistance applications.
Serves as a resource to patient registration staff in resolving problems.
Documents all necessary information in the hospital computer system.
Maintains confidentiality of all hospital and patient information at all times.
Follows HIPAA regulations and policies.
Communicate with patients, physicians, families and co-workers in person and on telephone.
Regular and predictable attendance is an essential job function.
Minimum Qualifications: High School diploma, GED or equivalent work experience Strong knowledge of third-party insurance preferred.
Knowledge of medical terminology and computer skills.
Joint position, Full time, 40 hours per week CVH is EOE